5 Minutes With Inside Sales Associate Matthew Follent
June 7 2021
June 7 2021
If you have done business with Kollosche then chances are you may have received a call from Matthew Follent (or will do in the future). As an Inside Sales associate, Matt is our prestige property concierge, updating our valued clients on the local market and checking in to see if our team can help in any way. We spent 5 minutes with Matt to dive a little deeper into his role and how he got here.
When did you join Kollosche and tell us a bit about your role?
I joined Kollosche in March as an Inside Sales Associate. My role is to clean our client database as well as touch base with current and potential clients to see if Kollosche can be of assistance in any way. Those conversations are allowing me to build relationships that I can nurture into the future. I’m currently undertaking my full license with a view to becoming an agent myself.
So you’re speaking with Kollosche clients every day – what’s the sentiment like out there in the marketplace?
People are genuinely interested in knowing what’s happening in the Gold Coast property market, particularly sales results in their neighbourhood or suburb. People who have multiple properties or who own prestige property are following property closely so we will often pick one another’s brains for mutual insights into the market. I often get to put faces to those names at Kollosche auctions too. I find people are receptive to understanding how Kollosche can help them beyond one sale – be that residential rental management, commercial sales and leasing, investment opportunities or even an appraisal.
Can a homeowner have an appraisal done even if they’re not planning to sell?
All homeowners benefit from knowing the value of what is often their most valuable asset. It’s useful to know what your property is worth in any market, regardless of whether you intend to sell or not. That up-to-date knowledge gives you an idea of your financial options surrounding your property or, at the very least, satisfies your curiosity!
How does a clean database benefit both our clients?
Kollosche really prides itself on providing the highest level of service to our clients. A clean database ensures we offer the most relevant services to our clients and stay up-to-date with their real estate needs and goals.
From a business perspective, keeping our database current provides us with a steady stream of new leads and opportunities to serve our clients better. For example, if a client tells me they currently live in a house in Clear Island Waters but want to downsize to a unit in Broadbeach with views of the beach, I can update that information in our system. Our team can then provide them with opportunities that match those needs.
What were you doing before you joined Kollosche?
My background is in building and construction where I worked as a Contracts Administrator for two of the Gold Coast’s most reputable builders. Those roles built upon two Bond University degrees – an Associate’s Degree in Sustainable Development and a Bachelor of Construction Management and Quantity Surveying.
How has your time in building and construction prepared you for real estate?
It’s given me very useful insight into how to price individual components of a building. As the “bean counter” on large developments worth $20m+ I got a granular understanding on pricing of materials and the costs of labour required. It also gave me technical knowledge around how a property is built, from the ground up. Most people walk into a home and see the finished product, but I know what’s involved in taking a concrete slab into a beautiful finished product. That knowledge pairs perfectly with the real estate experience and my passion for property.
Did you grow up here on the Coast?
I’m the youngest of six kids and grew up in Currumbin. My twin brother Daniel and I were the first twins to be born at John Flynn Private Hospital in Tugun. I attended Saint Augustines and then The Southport School (TSS) for high school. I currently live near the beach in Nobby.
What does an ideal day look like when you’re not at work?
A dream day for me would be waking up and making a nice big brekky with my girlfriend – bacon, sourdough toast and eggs with a beautiful warm cup of coffee – then heading to the gym or for a walk/run/swim at the beach.
Next up I’d watch the Lakers play on television with friends and then enjoy a lunch somewhere. Post lunch I would head down to the courts for a game of basketball and then cap it off with sunset drinks at the beach or a local bar in Nobby or Burleigh.